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Welcome to the pepelwerk Help Center

At the end of your coaching session, your coach will provide you with information on how to schedule another coaching session with them.

Your time is important to us, so your coach will be matched based on your availability. When scheduling a coaching session, you will provide 3 different dates and times that you are available to meet for a coaching session. Your coach will then confirm which date works best for them and you will get a confirmation email that your coaching session has been scheduled.

In most cases, you will get a confirmation email within a few hours. At times it could take slightly longer as we search for a coach that is available during your requested times.

The better prepared you are for your session, the more you will get out of it. You should prepare several topics relating to your professional development and readiness to discuss with your coach and have them ready. You should find a quiet space without distractions so that you can give 100% of your focus to the session. Make sure to set at least a 30-minute reminder notification for your session so that you will be on time and get the full 30 minutes of coaching. Have your coaching topics ready. Some possible coaching session topics are:  

  • How to build confidence in the interview process  
  • How to prepare for a job interview  
  • How to acquire a job interview
  • “I have no idea what to do for my career”  
  • “How do I pick which of my professional interests to pursue?”  
  • How to create goals for yourself and your career  
  • How to manage a difficult supervisor  
  • How to improve contribution to a team 
  • How to get promoted  
  • How to ask for an increase in compensation  
  • How to give notice without burning a bridge 

These are just suggestions! You can bring any other topics that you want to discuss and are relevant to your life and your professional career.

We love to hear when a pepelwerk career coach helps an individual achieve their goals! After your coaching session, you will have the option to provide feedback about your coach. This helps us to improve the career coaching system and give you better experience.

Your coaching session will be 30 minutes in length. Your coach will start the session by reviewing your profile with you. Together, you and your coach will ensure that your profile is accurate and will help you accomplish your work-life goals.  

The balance of your session will focus on the coaching topics that you bring to the call. You can discuss anything from building confidence for interviews to exploring new career options.

Your coach has set aside time for you and your goals. There is a grace period for every coaching session, so if you are running late, you can notify your coach, and they will wait for you to arrive for 10 minutes. The session time is not extended if you arrive late. To get the most out of the experience, we recommend you are prepared and on time for your coaching session. 

If you miss a session without cancelation or are more than 10 minutes late to your session, you will lose out on that coaching session. You are only allowed to reschedule a missed coaching session once.

Career coaching is a partnership that encourages a someone to move towards their career goals through thoughtful questioning, action planning, and goal setting. 

Coaching is a forward-thinking and forward-moving process centered around creating the type of work-life you want. 

Our coaching starts with the foundation that everyone chooses the work they do for different reasons, priorities, dreams, and aspirations. Our coaching sessions will help you determine what work you want to do and why.  

Career Coaching is not psychological counseling or any type of mental health or medical service. Coaching is not a substitute for professional advice by legal, financial, or other qualified professionals. 

You should seek independent professional guidance for these types of matters. 

You may have different access to coaching services based on their membership type

Anything you share in a coaching session is strictly confidential, except under very specific circumstances such as illegal activity, a valid court order or subpoena, or imminent risk of danger to yourself and/or others. If a coach reasonably believes one of these circumstances exists, they will inform the appropriate authorities.

Yes! Your coach will have access to your assessment that you completed and will be ready to discuss it with you. Together, you will use this information to help you better understand your behavior traits and how they may present themselves in a work setting.

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