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Direct Hire Customer Relationship Professional Jobs That Match Your Skills

Jobs in Demand in CRM Management

What Does a Customer Relationship Professional Do?

The Job

Customer Relationship Professional

What is a Customer Relationship Professional?

A Customer Relationship Professional, sometimes also called an Implementation Specialist, administers, tests, and implements customer relationship management systems (CRM).

Why companies need Customer Relationship Professionals

Any large sales organization needs a CRM, and all customer relationship management systems need at least one Customer Relationship Professional who coordinates changes and improvements, resolves performance issues and monitors security. This role works with multiple other departments to ensure that sales increase and data moves to the right people at the right time.

How can I get paid the most?

Achieve your performance goals and measures of success.
  • Low CRM downtime
  • Low data error rate 
  • High CRM satisfaction 
  • Customer satisfaction

What do Customer Relationship Professionals do?

A Customer Relationship Professional owns the CRM experience. This includes:

  • Developing standards and guidelines for the use of the customer relationship management system and for protecting data.

  • Planning and installing upgrades to the CRM.

  • Testing CRM changes and modifications.

  • Performing quality assurance testing of the CRM and any connected services.

  • Training new users and specifying their level of access.

  • Creating views and reports based on company needs.

  • Merging repetitive account entries.

In addition to these highlights there may be other tasks/actions that you will be asked to participate in or complete that coincide with accomplishing the organization’s objectives that are broader than the direct responsibilities of this in-demand job.

Who manages you and who do you work with?

Customer Relationship Professionals report to the CRM Administrator. You will work with the IT Department, Sales, Marketing and Fulfillment.

The Person

What attitude, attributes and abilities do you need to do the job well and fit with the company culture?

What Abilities (skills and experience) do I need?

  • Information ordering
  • Problem sensitivity
  • Deductive reasoning
  • Inductive reasoning
  • Communication skills

Nice-to-Have Skills

  • Understanding of CRM software, such as Salesforce or HubSpot
  • Critical thinking
  • Complex problem solving
  • Analytical skills
  • Programming
  • Web development, including Javascript & Ajax
  • CRM certifications

What Attributes & Attitudes are a best fit for this job?

  • Analytical
  • Communicative
  • Detail oriented
  • Solution oriented
  • Logical
  • Organized
  • Supportive
Attitude, Attributes & Abilities for Customer Relationship Professional Jobs

The Work

Time Commitment

  • Flexible 
  • Schedule 

Where do you work?

  • Remote 
  • In-Office/Worksite 

How will you get your work done?

Company typically will provide you with the tools that they need you to use to complete your job. This may not include hardware, transportation, or general tools that you would use for both personal and business purposes. Check with the company you match to be sure of what the company will and will not pay for. 

The Type of Job​

  • Full-Time 
  • Part-Time  

These jobs are in demand may also include Internship, Apprenticeship or Learn-On-The-job matches.

Giggers, part-time or independent contractors with multiple clients or projects may not match for this work opportunity.  

What will I get paid and what I will get for doing this job?

The information below is a range of what you could be offered. Compensation and total rewards vary from company to company and your level of proficiency, match, experience, knowledge, and geography. 

  • Total Compensation Range: $48,880-$151,500
  • Employee Benefit, Programs, Perks: $5,000- $25,000 per year 
  • Paid Time Off and National Holidays  
  • Purpose or Impact Alignment between your interests and the companies’ objectives 

 All elements of the total rewards: base compensation, variable compensation, health, and welfare programs the offerings and the conditions of receiving or eligibility of such offerings are all subject to change. The company will provide any changes in writing prior to the effective date.

The Company

All companies that you could match with on pepelwerk offer legitimate direct hire jobs. The people that you will work for and with are interested in building a team of people that have the right fit for the culture, the job and compliment how the team works. 

When you match for jobs you will have an opportunity to learn more specifics about the company to determine if you are interested in working for them.  

How to find the best job for you?

You download the People app and complete your Talent profile. Pepelwerk is not a staffing agency, and we are not a job board. We are a tool that is designed to help you get the job you need now and plan for jobs in demand in the future. You must match with the right fit based on your work-life goals, attitude and attributes.   

Just a heads up  you cannot apply for jobs at pepelwerk or with our clients who use our technology and services to hire people and build their workforce.  

No resume gaming, no keyword riddles, no ghosting and no fake jobs – just a secure, closed marketplace place for you to build the work-life you want.   

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