pepelwerk Code of Conduct Expectations for Customers, Users, and Visitors Effective Date: July 1, 2026

1. Purpose

This Code defines the expected behavior for persons who interact with pepelwerk in a customer, user, visitor, public, or digital community capacity. The purpose of this Code is to promote lawful, respectful, accurate, and non-deceptive conduct; protect users and visitors; support trust in pepelwerk communities and services; and help protect the integrity, security, and intended use of the pepelwerk platform.

2. Who It Applies To

This Code applies to all customers, users, visitors, account holders, event participants, social media followers, community participants, commenters, reviewers, message senders, and other persons or entities that access, use, visit, communicate through, participate in, or otherwise interact with pepelwerk websites, products, services, applications, marketplaces, events, branded pages, communications, or communities (collectively, "Covered Persons").

3. Core Behavioral Expectations

Covered Persons are expected to act lawfully, respectfully, accurately, and in a non- deceptive manner when interacting with pepelwerk, other users, customers, visitors, and community participants. Communications, submissions, account activity, public statements, content, and participation should be truthful, relevant, professional, and consistent with applicable law and applicable agreements.

4. Prohibited Conduct

Users may not engage in conduct including, but not limited to:

• harassment, threats, bullying, or abusive behavior
• fraud, impersonation, or misrepresentation
• submission of false, misleading, or deceptive information
• misuse of AI outputs, including recommendations or match scores
• use of AI outputs, including recommendations or match scores, in a manner that

results in unlawful, discriminatory, or non-compliant decision-making

• attempting to manipulate matching systems, recommendation outputs,

rankings, or platform visibility through false information, coordinated activity, or misuse of platform tools

• unauthorized collection, use, or disclosure of data
• scraping, automated extraction, or system interference
• use of the platform in violation of applicable law or applicable agreements

This section summarizes key conduct expectations and should be read together with the Terms of Use and other applicable policies.

5. User Responsibilities

Users are responsible for the accuracy, completeness, lawfulness, and appropriateness of the information they provide, submit, post, upload, display, transmit, or authorize through pepelwerk. Users are also responsible for lawful use of pepelwerk products, services, accounts, communications, and communities, and for respectful participation in interactions involving pepelwerk or other users.

6. Enforcement Rights

pepelwerk may remove content, restrict visibility, suspend access, terminate access, or take other action where pepelwerk reasonably believes conduct violates this Code, the Terms of Use, an applicable agreement, pepelwerk policy, or applicable law. Enforcement actions may depend on the nature, severity, urgency, recurrence, and legal or operational impact of the conduct. pepelwerk may take action to preserve the integrity, security, and intended use of the platform. Where practical and appropriate, pepelwerk may provide notice, request corrective action, or allow review of an enforcement decision. pepelwerk may act immediately without prior notice when it reasonably believes action is necessary to protect users, platform integrity, security, legal compliance, or the public.

7. Reporting & No Retaliation

Questions or concerns about conduct involving pepelwerk may be reported to info@pepelwerk.com. pepelwerk encourages good-faith reporting of conduct concerns. Retaliation for a good-faith report is inconsistent with this Code.

8. Relationship to Terms of Use

This Code is incorporated by reference into, and should be read together with, pepelwerk’s Terms of Use, Privacy Policy, applicable agreements, product-specific terms, policies, and applicable law. If this Code conflicts with the Terms of Use or another applicable written agreement, the Terms of Use or applicable written agreement controls to the extent of the conflict.

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