FAQs - Frequently asked questions in using our App | pepelwerk

faqs

Queries and Questions, answers related to pepelwerk app.

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General

Talent

Companies Hiring

Career Coach

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Educator

Real World of Work

Direct matching.

pepelwerk is a skills-based job matching platform. Our job is to make a match. Talent (aka job seekers) have a private profile where they can add and manage all of their skills in order to match with jobs. Companies Hiring only see Talent who match with their jobs and our Talent only see legitimate jobs.

Our talent members do not "apply" to jobs. There are no search options, filters, or paid advertisements.

Hiring Companies using our Hiring Hub say goodbye to resume dumps and wordy job descriptions and hello to a results-focused hiring solution. When a company uses our Hiring Hub, they match (not search) with real candidates who take ownership of their work-life and the opportunity to validate who they are and the skills they have to get the job done.

Because we are in the business of matching people to work, we take good measures to improve the experience for both the Hiring Company and the Talent when it comes to getting work and getting work done. We also give Talent a greater chance of making a direct connection with the Hiring Companies.

We are a tech company and software solution that creates the opportunity for the working world to evolve. Our objective is simple: improve the quality of our working world by making matches to get work and do work with the least amount of complications, inflated costs, and interruptions as possible.

  • We are not a staffing/temp agency, but we support employee management.
  • We are not contract recruiters or headhunters for your executives, but we find people work.
  • We are not a job board and do not sell marketing and pay-per-click services.
  • We are not a private employer organization, but we do provide tools to help you control risk and hire as your business grows.

We want our Talent to get the most out of their work-life. Our Companies Hiring to keep ideas, business, and profits moving forward. Our Educators to connect with interested learners to close skill gaps. And our service partners and certified agencies to grow in their business and live out their service mission.

No annoying ads!

For instructions on how to access the Talent mobile app, Hiring Hub for companies, or the Educator Hub, click here

Talent is someone who wants to work. Yes, it really is that simple.

Everyone has a skill, ability, or passion that contributes to getting work done around the world. Creating your profile allows you to tell the world what they are and allows us to connect you with work.

pepelwerk Talent includes newbies to the working world, experienced professionals, skilled laborers, specialists, and retirees looking for supplemental income, full-time, part-time, contract, or internship opportunities, etc.

If you want to find a job for what you can do today and discover the work you want to do in the future, pepelwerk is your tool. Download our mobile app to get started.

Because we are in the business of putting people (aka Talent) first. We commit to keeping you earning, relevant, and informed as you navigate the working world.

As a Talent member, you have a unique opportunity to create a Talent profile that can stay with you your entire working life. As your skills change and become more advanced, so does your earning potential. Our tools are designed to keep the process simple and engaging at varying levels of membership. As we continue to grow, our Talent members will have exclusive access to benefits, perks, and social events.

The sooner you sign-up, the better. Not just because we want you to join the pepelwerk movement, but because timing matters to qualify for these special benefits.

Signing up for a Talent membership is easy!

  1. Download the pepelwerk mobile app from your Play Store or App Store.
  2. Complete your Talent profile.
  3. Complete your Learner profile on the "Education Center" (optional for those looking to master current skills or gain new skills).
  4. Select a membership type: Free or Basic.
  5. Schedule a session with a Career Coach by visiting the "Coach Center." The first session is on us!

Absolutely! Our tools are beneficial for a broad range of experience levels, even for someone without any work experience. 

We care about what you can do. Companies Hiring who post jobs with pepelwerk are focused on skills and abilities gained from both professional experiences as well as life experiences. Learn more about skills.

Simply put, skills are things that we can do. We learn them through life, school, and work.

Life skills are things you learn from your surroundings. We gain many skills from our day-to-day that most people don't even realize or recognize their value in the job market. Soft skills involve your social and people skills. Hard skills are the things you actively had to seek out to learn.

Many people confuse attributes and personality with their skills. Attributes and personality are who you are. Skills are the things you can do. Most people have hundreds of skills. Most jobs require just as many.

When building your Talent profile to match with jobs successfully, list the skills that make you unique or make the job you seek unique, or list exactly what you are looking for.

If you need advice on how to build your Talent profile and how to optimize it to get the best matches, schedule a coaching session with a pepelwerk Career Coach. In our mobile app, go to the "Coach Center" to schedule your first session.

Yes. We connect you with job opportunities that fit within your busy schedule. We want our Talent members to maximize their earning potential. One of the ways we help with this is by connecting you directly with work that is available when you are.

You don't need to upload a resume since pepelwerk matches you directly with work opportunities based on your skills, not based on your work history. However, you can attach one to your Talent profile, if you choose to do so.

Since the Talent profile can only be accessed via the mobile app, be sure that your device has the necessary programs to upload documents.

Work is available anywhere our U.S. based Hiring Companies post their job opportunities. This includes work opportunities in countries outside of the United States. Talent will only see work opportunities where they have valid employment authorization or citizenship.

We are here for you. At any point in the process, we are available to answer any questions you may have. Chat with us for assistance or submit your questions in the Contact Us section. 

Remember that you also have access to Career Coaches. Schedule a coaching session to help build and optimize your Talent profile, help you land the perfect job, and get you on a path to live your ideal work-life.

To schedule your first session, go to "Coach Center" on our mobile app

No. Scrolling through endless job listings, which usually end up being a waste of your time, is not our thing. We want to connect you with the Hiring Companies you will have the most success with. We do the search, the application, and hustle for you!

pepelwerk takes personal data protection seriously. Only Hiring Companies you match with can view your Talent profile, in addition to our operations team. At no time, unless you give us permission, do we share your data outside of the pepelwerk space. This is why advertisements are not part of our business model.

No. Your account information and your profile are not accessible to the public. Your Talent profile can only be viewed by the Hiring Companies of the position(s) you matched with.

We do not check references when you create your Talent profile. But, please do not try to fake it until you make it. The truth will eventually come to light during the process. Deceit will only end up hurting your personal brand and work reputation. Once you match with an opportunity, the potential Hiring Company will likely require you to participate in company-specific screening procedures.

Yes and no. Downloading the mobile app and creating your profile is free. Once you start getting invitations to interview with Hiring Companies, you will want to take a look at the different membership levels which include additional, invaluable features. At this time, we have two membership types: Free Membership and Basic Membership ($14.99 + tax/month).

As a Free Member, you have the opportunity to set up your Talent profile which potential Hiring Companies will be able to view. pepelwerk will notify you when a Company Hiring wants to consider you for an interview. You will also be able to set up your Learner profile to match with educators and schedule career coaching sessions to help sort through tough career choices.

A Basic Membership gives you access to premium features, including the ability to view and act on your Match Catalog for your Today Match, initiate invites and interview consideration with Hiring Companies, get competitive positioning for jobs, manage your interests, access career coaching discounts, and more!

Use the membership for as little or as long as you would like. We're flexible!

Coaching is a partnership that encourages a person to move forward and towards their goals through thoughtful questions, action planning, and goal setting. Coaching is a forward-thinking and forward-moving process centered around you creating the type of work-life you want.

Our coaching starts with the foundation that everyone chooses the work they do for different reasons, priorities, dreams, and aspirations. Our coaching sessions will help you figure this out.

Coaching is not the fad phrase 'work-life balance,' it is not psychological counseling or any type of mental health or medical services. Coaching is not a substitute for professional advice by legal, financial, or other qualified professionals. You should seek independent professional guidance for these types of matters.

Talent users have different access to coaching services based on their membership type.

Yes. As long as each account is created with a different email address. To create a Talent account, download our mobile app. Companies Hiring, go to our Hiring Hub to create an account.

Your work persona is what you are "known for" at work. It is how you represent yourself. Click here for a guide on how to establish your work persona.

We are sad to see you go!

However, if you must and are struggling to do it, we broke it down for you.

Our marketing emails and app emails have separate ways to opt-out from. If you downloaded the app and created a Talent or Learner profile, then you will receive job match and educator match updates in your inbox. If you no longer want to receive app emails and no longer wish to use our services, you will have to deactivate your account in "Account Settings."

All marketing emails separate from the app can be opted-out of at the bottom of each email.

A company hiring or employer is an organization or individual registered with a Federal Employer Identification Number (FEIN or EIN). 

Companies Hiring that come to pepelwerk are interested in hiring Talent directlyto do work that moves their business, ideas, and profits forward and are ready to cut out the inefficient time wasters of talent acquisition.

Companies Hiring on our platform want potential candidates to know they prioritize cultural fit and proven skills-based assessments against the words on a resume. By utilizing our Hiring Hub, companies are able to keep Talent longer, no matter how business fluctuates. 

Franchise owners, private equity firms, and multi-organization structures are some examples of Companies Hiring utilizing our platform. 

Companies Hiring use our Hiring Hub because we do more than hire the right person for the job when you need work done with a better employee experience in a more cost-effective way than legacy methods. 

We provide solutions that connect the working world to the communities we live in. Our technology advances how businesses think about a job, from posting to offer, in order to address social issues around equity in our job market. Improving the business and improving our communities.

Go to our Hiring Hub to create an account or schedule a call with us to learn more.

The benefits of using pepelwerk as your hiring technology partner include controlled cost, a more human pre-hire experience, simplified technology stack, and measurable social impact.

A company's hiring strategy varies based on size, industry, and roles. If you have a particular question, please contact us.

In general, once you register your Company with pepelwerk, we give you all the tools you need to add us to your strategy. We can pretty much match with 90% of the jobs you need to fill. We'll leave the 10% of senior leadership and executives roles to LinkedIn. They do a good job with that.

We ask every Company to provide their FEIN or EIN to verify they are a legitimate business. We require this information to protect our Talent users from false engagements and fake job opportunities.

We are all about the results. Once you create your Company Account you will have access to the Hiring Hub's dashboard where you will find all the information you need including time-to-fill, cost-to-fill, churn rate, and more. Here you can view all the Key Performance Indicators (KPIs) associated with your job postings.

No need for special reports or Frankenstein excel sheets.

The process is easy. First, decide who your Admin User will be. This person gives permissions for your company, authorizes charges, and manages all other users types including those who post jobs for your company. Once you have your Admin User, click here to create an account.

An admin user is the main controller of your account and has special privileges in the Hiring Hub.

This person gives payment authorizations and manages all Job Scientists who post jobs for your company. The admin user is also the main point of contact for information associated with your company account.

Companies Hiring can request a Job Scientist to manage their Hiring Hub. A Job Scientist is your partner in understanding how to create the most effective job profile to match with the Talent you want to hire.

Yes. After completing your registration and company profile in our Hiring Hub, you can reach out to us to have a Job Scientist assigned to your account. Our Job Scientists are recruiters who are trained to maximize the pepelwerk platform. They are your partner in understanding how to create the most effective job profile to match with the Talent you want to hire.

Yes, international affiliates of your U.S. based company can create a pepelwerk account. Contact us for help onboarding businesses hiring outside of the United States.

Yes. Companies registered in our Hiring Hub can post jobs globally. When posting a new job you will be asked to enter the location of where the actual work needs to be done. The options include in-office, remote, or hybrid. If the job is office-based or hybrid, you need to specify the location. Remember to only select 'in-office' if the person physically needs to be in the workspace.

Yes. You can create an account if your company is located outside of the United States, as long as your company is headquartered in the U.S. or has U.S. affiliates. Contact us to get started. 

pepelwerk doesn't facilitate immigration processes, but we can get you connected with a service provider for your immigration needs.

Yes. One or multiple Job Scientists can be assigned to a single Hiring Hub account regardless of where they are in the world.

  • All-in-one hiring hub for sourcing, skilling, and separating. Our hiring hub provides the most advanced technologies, data, and process applications for companies hiring to implement the ideal pre-hire experience.
  • Talent matching. Hire the most qualified diverse skilled candidates and say goodbye to the outdated and time-consuming process of sifting through piles of unqualified resumes.
  • Job management. Manage your open jobs with ease.
  • Up-skilling and re-skilling tools. Use our skills-gap analysis to identify current employees with the skills you need for work as your job needs change.
  • Our resource planning takes a future-looking perspective on how we combine human skills and advanced technology to help organizations deliver the next generation of products and services their customers want.
  • Zero implementation. We make integrating our pre-hire portal into your traditional systems easier and cost-effective.
  • Other offerings include Digital Job Match Events and Job Events near you, Third-Party Vendor Management, and more.

Ready to get started? Click here to create your account or schedule a call with us for a quick demo.

A Career Coach is someone who has a passion for coaching others through the dilemma of work-life decisions. If you are interested in working for pepelwerk as a Career Coach, download our app, complete your profile, and add pwCoach as one of your skills.

It is important for us to provide more than just 'soft' coaching to encourage and motivate. We ask that our Career Coaches have a minimum of 5 years of work experience and completed a coaching program from a reputable school, or have other natural attributes and experiences that make you qualified to give advice to others on how to navigate the working world. We accept a variety of coaching practices.

pepelwerk's Career Coaches create their own schedule. We do not control when or where a coach takes sessions, but we do have safety guidelines and conditions to keep both you and our Talent users out of harm's way. Our Talent users want to schedule coaching on their time; so, our coaches are not asked to keep a set schedule. The more flexible your availability, the more opportunity for you to receive more coaching sessions.

Yes, you can be a Career Coach for pepelwerk if your availability changes weekly. We recommend that you set your availability to your average week. You will receive every coaching appointment directly, and you will have the ability to accept or decline.

Yes. When you become a Career Coach for pepelwerk, you receive training on our coaching methodology which includes I.C.F. core competencies and the unique nuances of career coaching.

If you are interested in working at pepelwerk as a Career Coach, download our mobile app, complete your Talent profile, and add pwCoach as one of your skills.

Our platform is designed to eliminate the traditional chase and intermediary actions that a recruiter typically does. If you are currently a recruiter, a new role for you could be to become a Job Scientist for a Company Hiring. You can also create a Talent profile and use your skills for other jobs that may be of interest to you. If you are social and love the energy of working with people, you could match with jobs at pepelwerk.

Download our mobile app and create a Talent profile to find out.

Yes. After completing your registration and company profile in our Hiring Hub, you can reach out to us to have a Job Scientist assigned to your account. Our Job Scientists are recruiters who are trained to maximize the pepelwerk platform. They are your partner in understanding how to create the most effective job profile to match with the Talent you want to hire.

An Educator is an individual or institution that facilitates the acquisition of knowledge and skills through varied teaching methods.

Learners are those with the drive to prepare for the work of tomorrow by enrolling in courses offered within pepelwerk's Education Center. Learners match with Educators who will take their set of skills to the next level. Learners become students of the courses they enroll in.

The benefits of becoming a pepelwerk Learner include:

  • Receive courses and learning opportunity recommendations based on your unique interests.
  • Match directly with Educators who are teaching the courses you need.
  • Master your current skills or gain new skills.
  • Stay relevant and prepare for the jobs of tomorrow.
  • Match with work opportunities as you develop your skills, all in one place!

To get started, download our mobile app and head to our Education Center to build your Learner's profile.

Click here to access the Educator Hub and create your account. Once your account is created and validated, you will be able to post courses and start matching with interested Learners.

The benefits of using the Educator Hub include:

  • Increase your student enrollment by matching with interested Learners
  • Cost-effective and results-oriented solution
  • Career Services for your students
  • Gives you information that keeps your course planning relevant
  • Gives you outcome-based reporting to demonstrate the value of your courses
  • Gives you direct feedback on the teachers of the course to improve delivery
  • At the end of the course, Learners can test or demonstrate their understanding of the course content
  • API integration to your learning management system

pepelwerk strives to ensure Educator users are legitimate and provide a valuable experience for Learners. Educators need to provide school identification (School License Number) for courses associated with accredited learning institutions. Educators with courses not affiliated with accredited schools will be asked to provide additional information on the instructor and their course curriculum to complete our verification process.

Offered courses to our community of Learners are geared to helping acquire skills that will prepare today's workforce for the work of tomorrow. Courses that do not support this cause will be reviewed for further consideration or will not be acceptable course offerings.

Learners are pepelwerk's Talent users interested in finding Educators and courses to help expand their skill set. Through the Talent mobile app, they have access to view Educator matches associated with their interests or desired occupations.

A match, or mutual notification, occurs when a Learner shows interest in enrolling in your course. The instructor or teacher assigned to the course will receive a notification and the contact information of the Learner.

pepelwerk provides a dedicated Educator portal to track the progress of enrolled Learners through the completion of your course(s).

As an Educator, you will pay a one-time fee for each course posted and a flat rate per match, only when you match with a Learner interested in enrolling in your course. Schedule a meeting with us here to compare the cost savings of using pepelwerk to acquire new student enrollments compared to your current methods.

Note: It is the responsibility of the Educator or course instructor to contact and follow through with their process of enrolling students.

The Real World of Work (RWoW) program is an exclusive pepelwerk program that prepares young adults, ages 16-26, to transition into the working world by helping them discover and develop their skills and passion, getting them connected to the job market through a paid internship, and providing an affordable way to connect their education to real-time jobs.

This program lasts 6 weeks up to 3 months, depending on individual progress through the four phases.

If you are ready to start making informed and practical decisions about work and education while strategically aligning those decisions to your life goals, then visit our Real World of Work page here and submit your information to find out if you qualify for the program.



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